You Know Your Patients Are Unique. Does Your EMPI?

“Pre-built” EMPIs are not built for your healthcare system. QuadraMed® delivers an enterprise-wide, HIPAA-compliant patient identity management platform on time and within budget customized to your specifications.

Other Vendors Can Only Offer You One Piece of the EMPI Puzzle. We Have Them All.

EMPI puzzle pieces
  • Diagnose: Scan your current databases and detect all existing patient identification inconsistencies.
  • Treat: Cleanse your patient data of any duplicates and overlaps.
  • Cure: Establish one enterprise master person index as the single source of truth across the entire health system and assign one unique enterprise identifier per person to link your local MRNs together.
  • Prevent: Implement a probabilistic search algorithm along with biometric identification, smart card, or driver’s license and state-issued ID card swipe systems to prevent future patient misidentification from happening at the time of registration and scheduling when the system is most vulnerable to data entry errors.
QuadraMed diagram of products and services

Our SmartID PlatformTM includes real-time duplicate and overlay detection and robust enterprise-wide patient search based on a probabilistic algorithm with up to 99% accuracy in matching patient records.

Probabilistic Algorithm: EHR and HIS vendors often use deterministic algorithms to discover duplicate records, but those methods are highly inaccurate. Our sophisticated probabilistic algorithm tunes itself to your data and detects duplicate patient records with up to 99% accuracy, adjusting the weight for each match based on your unique patient population.

Automated Matching Rules: Our automated matching rules can programmatically match and confirm 20–80% of your duplicates and overlaps, saving hundreds and even thousands of hours of manual cleanup work.

Workflow: We have developed and extensively tested a sophisticated workflow used by our patient data analysis experts during EMPI cleanups to assist in the management of duplicate medical record numbers.

Outbound Scripting: Our experienced, industry-leading healthcare technical staff customize outbound HL7 merge messages to your specifications.

User-Specific Views: Sort and filter your view of the EMPI based on the task at hand. For example, a user can filter the display to find all duplicates that need review and resolution, sorted by weight, date, or many other options. A manager can filter the data to see all duplicates assigned to a specific user that are unresolved and were identified within the past five days.

Automated Merging: Save time and resources by replacing your manual merge processes. Confirmed duplicates are placed in a queue to be merged automatically with a customized script or an HL7 merge message that can be built to your specifications.

Enterprise-Wide: The SmartID Platform includes both automated linking across domains and utilities to compare external files with the EMPI.

Front-End Prevention: Identity validation technology collects demographic and biometric data at registration, scheduling and the point of care, then guides patient access staff to select the right patient record in the EMPI based on a sophisticated probabilistic database search.

Audit Trail: All resolved duplicates are maintained in the database for auditing purposes.

IHE Compliance: The SmartID Platform conforms to industry-leading IHE integration and interoperability compliance initiatives for patient identity exchange including Audit Trail and Node Authentication, Patient Identifier Cross-Referencing with HL7v3, Patient Administrative Management, and Patient Demographic Query.

Use Cases

QuadraMed helps healthcare professionals from CEOs to front-desk administrators enhance patient safety, improve clinical quality, and boost operational efficiency by supporting single patient record initiatives enterprise wide. Learn how we can help you.

EHR Conversions: Do you know your duplicate rate? It’s probably higher than you think.

Mergers & Acquisitions: Link patient records across every facility and HIT system in your enterprise.

HIEs: Create one source of quality, accurate, enterprise-wide patient and provider data.

Management: Protect your patients and save your health system from expensive mistakes.

Health IT: Consolidate and cleanse your patient data to protect your HIT investments.

Patient Access: Guide patient access teams through registration and scheduling.


Contact Us

No patient’s health and safety should be put at risk due to improper identification or fragmented record keeping. Our industry-leading master person indexing and identity authentication processes make it easy for health systems to provide the right treatments to the right patients with confidence.

Fill out the form and we will be in touch to discuss your unique patient identification strategy.