Registration Confusion? Choose the Right Patient with Confidence.
Patient registration errors cause 30–40% of insurance denials.1 Since most duplicate records are created at the point of registration, your health system needs to accurately identify and match patients with existing medical records to help prevent dangerous medical errors, insurance disputes, and costly billing inaccuracies.
QuadraMed® proactively prevents duplicate patient record creation during all points of entry into the health system. Our SmartAccess™ patient recognition technologies include an enterprise-wide search using our proprietary probabilistic algorithm, which can be enhanced with one or more of the following:
- Driver’s License Card Swipe: Scans the EMPI for a match to the patient’s demographic information. If there is no existing record, QuadraMed automatically populates the registration system with demographic data from the driver’s license or state-issued ID with no manual entry by the employee.
- Smart Card: Improves patient identification accuracy and efficiency by positively authenticating individuals at the point of care across the healthcare enterprise.
- Biometric Authentication: Pairs easy-to-use, highly effective fingerprint, palm vein and facial recognition technologies with our probabilistic matching algorithm to eliminate patient identity errors, improve safety and clinical outcomes, and protect your health system from insurance fraud.
1 Becker’s Hospital Review, Best Practices for Preventing Claims Denials, Optimizing Revenue Capture, 2016