Iron Mountain and QuadraMed Team Up to Improve Patient Identity Management and Enhance Information Governance

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Iron Mountain offers QuadraMed’s Master Patient Index (MPI) services to help healthcare organizations better manage information across its lifecycle

BOSTON & RESTON, VA. – Sept. 28, 2015 – Iron Mountain Incorporated® (NYSE: IRM), the storage and information management company, and QuadraMed®, a leading provider of award-winning healthcare technologies and services that improve the safety, quality and efficiency of patient care, have entered into a strategic relationship to provide enterprise master person index (EMPI) solutions to help healthcare organizations identify and eliminate duplicate and fragmented records within and across their various patient database(s). In doing so, healthcare organizations can strengthen their ability to meet regulatory compliance standards, reduce the costs and risks associated with patient information management, and prepare for data-intensive strategic initiatives such as population health analytics.

As healthcare organizations wrestle with frequent regulatory changes, heightened concerns about patient safety and quality of care, and demands for greater transparency, the ability to properly manage information – from creation and access through retention and destruction – can help solve these challenges. One of the most critical needs is an accurate EMPI, which is essential as healthcare organizations shift to an enterprise-wide focus on care delivery, system interoperability, data sharing and analytics, and the stringent regulatory and reporting requirements of meaningful use.

Gaining control of information through a comprehensive governance program helps healthcare organizations properly manage their business and clinical information for patient care and regulatory compliance. Additionally, healthcare providers can reduce the cost of managing their information by securely destroying destruction-eligible records and moving archival records off-site, freeing up both personnel and valuable real estate for clinical operations that can improve the patient care experience. The combination of Iron Mountain’s expertise and information governance solutions and QuadraMed’s industry-leading EMPI tools and technology, advanced search algorithms, and proven workflow processes will help healthcare organizations take this important step.

“Accurate patient and provider identification is a core component of an information governance strategy for healthcare organizations,” said Vicki Wheatley, RHIA, executive vice president, QuadraMed. “Through improved data integrity and availability of information, EMPI solutions provide the foundation for efficient operations and optimal patient safety.”

“With this offering, we’re strengthening our ability to address the critical information governance challenges faced by healthcare organizations today,” said Jeff Forbes, vice president of healthcare business and customer development for Iron Mountain. “Done properly, information management and information governance can ensure compliance with industry standards and deliver a bottom-line impact to an organization. By enhancing our professional services and data integrity solutions capabilities, we can help healthcare organizations gain control of, and clean up, their MPI by applying the right policies, processes and metrics that will enable them to achieve their financial and patient care goals.”

For information on this strategic partnership, visit Iron Mountain (booth 423) and QuadraMed (booth 538) at the 2015 AHIMA Convention & Exhibition in New Orleans on Sept. 26-30. And for information on Iron Mountain’s services for healthcare organizations, visit

About QuadraMed
QuadraMed® is a leading provider of award-winning healthcare technologies and services that improve the safety, quality and efficiency of patient care. Founded in 1993, QuadraMed provides proven, flexible solutions that help make our clients successful by streamlining processes, increasing productivity, and driving positive patient outcomes. QuadraMed’s EMPI and data management services eliminate duplicate records and link fragmented patient records within and across each data source in a health system. Behind the Company’s products and services is a staff of 475 professionals who support clients at over 1,200 healthcare facilities. For information about QuadraMed, visit

About Iron Mountain
Iron Mountain Incorporated (NYSE: IRM) is a leading provider of storage and information management services. The company’s real estate network of over 67 million square feet across more than 1,000 facilities in 36 countries allows it to serve customers with speed and accuracy. And its solutions for records management, data management, document management, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information for business advantage. Founded in 1951, Iron Mountain stores and protects billions of information assets, including business documents, backup tapes, electronic files and medical data. Visit for more information.

Media Contacts:
Christian T. Potts
Iron Mountain

Anand Savani
Weber Shandwick