Enterprise Self-Service

Harness the Power of Innovative Patient Engagement and Self-Service

For your patients, self-service is not just a convenience. It’s a necessity. Today, your patients expect to use a tablet, smartphone, or kiosk to check in for services and submit payment. Ultimately, patient self-service software can determine the organizations they choose and recommend to others.

Let Patient Engagement Positively Transform Your Bottom Line

With the shift toward value-based reimbursement and increased choice, patient satisfaction matters now more than ever. Self-service drives the patient loyalty and efficiencies that immediately improve your bottom line.

Open the 'Digital Door' of Patient Self-Service

Streamline patient engagement while achieving your PCI and PA-DSS compliance mandates. Our patient check-in and patient registration software empowers your patients to easily check themselves in for service anytime, anywhere. They can also verify demographic and insurance information, complete forms, make payments, request appointments, and much more. The result: immediate benefits for your patients and staff, and a significant boost to your bottom line.

Unlike other solutions, our innovative Enterprise Self-Service (ESS) solutions deliver a consistent, superior patient experience across all channels:

Benefits

Drive Patient Satisfaction and loyalty

Boost patient engagement, reduce patient wait times, help patients navigate your facilities, and empower them to register, check in, request appointments, manage a personal profile, and more.

Increase Collections & Reduce A/R Days

Collect nearly 100% of your co-payments up front. Get paid via real-time, online, and point-of-service payments.

Improve Staff Efficiency

Free your staff to focus on the unique needs of your patients who require more attention.

Dramatically Reduce Costs

Reduce paper, printing, staffing, collection agency, and other costs associated with manual work that can be completed by the patients.

Avoid Claim Denials

Ensure information accuracy by letting patients use a license, insurance card, or palm-vein reader at registration.

Ensure Secure Payment Collections and Protect Cardholder Data

Enterprise Self-Service solutions are Payment Application Data Security Standard-certified (PCI PA-DSS), ensuring that your organization achieves its PCI Compliance and PA-DSS Compliance goals.

Hear from Our Clients

Featured Client Testimonial

Cook Children’s Health Care System

January 31, 2014

Theresa Meadows, SVP of Information Services & CIO

Ms. Meadows shares how our patient self-service software decreased wait times and made the revenue cycle more efficient.


Enterprise Self-Service Case Studies

Learn More

Webcasts

White Paper

For insight into the importance and growth of self-service and how organizations benefit immensely from patient self-service software and solutions, read our white paper “Putting the Patient in Control,”.

For further information, contact us today!