Professional Services

On average, the Professional Services team has more than 15 years of experience implementing Electronic Medical Record (EMR) systems. The services group consists of trained clinical staff in areas such as nursing, pharmacy, radiology, laboratory, respiratory therapy, health information management, RHIA, and rehabilitation therapy. In addition experienced project management professionals are available to assist with achieving your healthcare IT project goals and objectives. The combination of clinical expertise, project management and information technology skills provide the basis for our proven implementation methodology.

Our team provides the following services:

Targeted Customized Training

Our goal is to ensure you have the training and support needed to utilize your EHR system to the maximum potential. We offer wide variety of classes, including new implementation trainings for configuration and functional use; database support training; upgrade service training; CMS quality measure report configuration; and any customized training requirements specific to our customers. Trainings can be either remote or on site.

Solution Optimization

As you strive to become a more efficient user of the EHR, our Professional Services team can provide an optimization review to assess the system utilization, database configuration and processes. This information will help you identify opportunities for improvement to assist with ever changing demands within the healthcare IT industry, including Meaningful Use and HIMSS Analytics Stages.

Clinical Transformation

Implementing software alone does not transform user practice(s) and adoption of the EHR system. Related implementation goals, objectives, and barriers that prevent full adoption by all stakeholders need to be reviewed. With our Clinical Transformation service, we can identify barriers to adoption in order to provide the support and guidance necessary to achieve complete transformation.

Customized Reports

Relevant data obtained from the EHR is vital for successful reporting to various government and accreditation agencies. We can enhance or modify standard reports, or develop complete, customized reports to meet your information needs.

Meaningful Use

U.S. government financial incentive programs require the continued use and enhancement of the EHR. Our Professional Services team can guide you through the meaningful use attestation process with EHR training, testing, and configuration. Staff Augmentation Our Professional Services team can provide short- and long-term staff augmentation with our experienced project managers and clinical and support analysts.

Technical Services

We provide implementation support and development for any required third party interface to and from QCPR. Such exchange of information between systems is essential for a complete patient record.

Through the use of established processes, our Professional Services team can assist you in all aspects of your information technology plans.