Press Releases

Hanover Hospital Awards QuadraMed a Contract for EMPI Software
February 13, 2017

Herndon, VA—QuadraMed Patient Identity Solutions, a division of Harris Healthcare, today announced that the company has been awarded a contract for its SmartIX® Enterprise Master Patient Index (EMPI) software system by Hanover Hospital, Hanover, Pennsylvania. The contract includes interfaces for the hospital’s two primary electronic medical record (EMR) systems, Meditech and eClinicalWorks.

"Our EMPI software will help Hanover Hospital detect and resolve patient identity issues within its EMRs, and to prevent accidentally creating duplicate records in the future,” said Mike Tardif, EVP, Patient Identity Solutions at QuadraMed. "The hospital’s clinicians can be confident they are providing care using the one single, complete, and accurate medical record for each patient. We’re gratified that Hanover has selected our team to provide a solution that raises the bar on quality care and patient safety."

Hanover Hospital began its selection process by considering EMPI software from five vendors before awarding its contract to QuadraMed. "The QuadraMed team gave us a comprehensive product demonstration with excellent references,” said Scott Myers, Hanover’s Director of Applications in the MIS department. “An important factor in our final decision was that the company has experience in successfully interfacing its software with Meditech and eClinicalWorks EMRs. This will provide our staff with seamless access to the correct record for every patient, and the SmartID® application within SmartIX will make it highly improbable our registrars will create any duplicates moving forward. Final system go live is scheduled for April/May 2017."

According to Kaitlyn Ragula, RHIA, interim director and HIPAA privacy officer, Health Information Management, the EMPI training program has been completed, and SmartIX has been installed to detect any duplicate records that may exist in the Meditech system. "SmartIX gives us the capability to identify more criteria within our medical records than we previously had access to, which helps to ensure we can find and merge any duplicates that may otherwise have gone unidentified," she said. "Next, we’ll be using it for patient data integrity in our eClinicalWorks system containing the ambulatory patient records of our hospital-owned physician practices. After go live, the EMPI will be used by our hospital and all of its satellite locations."

For more information about the award-winning, fully scalable QuadraMed EMPI software and MPI Clean-Up services, visit www.quadramed.com or call Rick Greenblatt, VP Sales & Marketing, 972-535-5714, ext. 74312.

About Hanover Hospital

Established in 1926, Hanover Hospital has 93 licensed beds and offers a full range of medical and surgical services to the people of the Greater Hanover area. Ancillary services such as lab, imaging, and rehabilitation are also offered at satellite facilities in South Hanover, Spring Grove, Littlestown, and New Oxford. Physician practices with specialties ranging from primary care to cardiology, surgery, pulmonary medicine, urology, endocrinology, and OB-GYN are also located throughout our service area. When you need care close to your home, Hanover Hospital is here, at the heart of good health.

About QuadraMed

QuadraMed operates as a division of Harris Healthcare, which focuses on bringing together the best healthcare software and making it available and interoperable under one umbrella. Founded in 1993, QuadraMed provides award-winning, proven, flexible solutions that improve the safety, quality and efficiency of patient care. We streamline processes, increase productivity and drive positive clinical outcomes. QuadraMed includes 900 professionals who support clients at more than 1,200 healthcare facilities. For more information, please visit our website.

Media Contact

Ed Klecka
Media Relations for QuadraMed
Phone: 703-989-7020
ir.pr@cox.net