Call-Back Reminder
Much more than a reminder service, QuadraMed’s Call-Back Reminder helps you optimize scheduling processes by ensuring equipment and other resources are utilized at maximum capacity. Using the latest in automatic, interactive, true text-to-speech voice technology, which also includes customizable voice messages, Call-Back Reminder enables patients to confirm, reschedule, or cancel appointments quickly and easily from their telephone keypads.
Benefits:
- Provides patients with flexible options for changing appointments
- Increases physician satisfaction by ensuring a steady appointment schedule
- Improves revenue by reducing same-day cancellations and patient no-shows
- Protects patient privacy through special identification required during the reminder call
- Improves patient and physician satisfaction with easy control of appointment options and by ensuring efficient use of physician time